Latest Hotel Industry News

Accor – FRHI: The ‘Done’ deal

2017-01-30 06:36:38 +0100 | Source: E Hospitality Times

The existing AccorHotels luxury portfolio of Sofitel, MGallery and Pullman will grow to include FRHI’s three brands: Fairmont, Raffles and Swissôtel. The unification of these two hotel companies... Read more

The Future Ski Resorts – Will they Survive?

2017-01-12 05:00:02 +0100 | Source: E Hospitality Times

Over the past decade and a half, regional ski resort visits throughout the U.S. have been largely stagnant or in decline. Per Snowsports Industries America 2015 Fact Sheet, nationwide visits peaked at 60.5 million in... Read more

Airbnb’s CEO Took to Twitter to Ask His Users for Product Feedback:

2017-01-11 04:50:22 +0100 | Source: E Hospitality Times

Here’s What Hotels Can Learn About What Guests Want By Alex Shashou, President & co-founder of ALICE Alex Shashou When Airbnb’s CEO asked his Twitter community for their Airbnb product wish list, what he... Read more

Cruise Lines International Association (CLIA) Releases 2017 State of the Cruise Industry Outlook and Cruise Travel Trends Forecast

2017-01-03 05:33:00 +0100 | Source: E Hospitality Times

Cruise Lines International Association (CLIA) has released the 2017 State of the Cruise Industry Outlook, detailing a steady pace of cruise travel interest and significant investment in the industry. CLIA, the... Read more

How to Jumpstart Your Hotel’s Direct Bookings through Multichannel Campaigns

2016-12-06 03:31:49 +0100 | Source: E Hospitality Times

Multichannel campaigns are one of the most effective ways to boost direct bookings, build one-to-one relationships with current and future guests, and ultimately, encourage repeat guests throughout the customer... Read more

How to Use Reputation Management to Influence Hotel CapEx

2016-12-02 02:53:21 +0100 | Source: E Hospitality Times

Hotels have a lot of options when it comes to allocating capital expenditure, or CapEx, budgets each year and without proper data and research, its nearly impossible to choose the most impactful improvements that will... Read more

Ten Questions To Power Up Your “Leadership Presence”

2016-12-02 02:46:16 +0100 | Source: E Hospitality Times

I was recently asked to coach a senior-level manager from a technology firm in Silicon Valley, I learned that this mans work was of the highest caliber and that his advancement had (up to this point) been... Read more

5 ways to keep customers coming back

2016-11-28 03:46:21 +0100 | Source: E Hospitality Times

Unless you still operate from one of those quaint, last-decade entities called a shop, your customers are online and on the move. Your relationship with them is essentially an impersonal one. No real people dealing... Read more

Ten Career Mistakes to Avoid

2016-11-28 03:13:13 +0100 | Source: E Hospitality Times

Just one career mistake is all it can take to have a damaging impact on your professional ambitions, so to avoid tripping up, recruiting experts Hays has put together a list of the ten most common career... Read more

Las Vegas gives L.A. a run for the big money

2016-11-28 03:06:36 +0100 | Source: E Hospitality Times

Hospitality industry veterans express awe at the casino city’s success in luring away consumers of opulence LOS ANGELES Piero Selvaggio calls it his “Las Vegas experience.” It was opening night at... Read more

The Marriott-Starwood mega-deal: Bringing together two different corporate cultures to create value

2016-11-23 02:57:41 +0100 | Source: E Hospitality Times

With Marriott`s $13.6 billion acquisition of Starwood Hotels now complete, Marriott chief executive Arne Sorenson will be contemplating how to capture as much value as possible from the deal. As with all such M&A... Read more

The Impact of Advertising on British Online Travel Consumers

2016-11-23 02:52:33 +0100 | Source: E Hospitality Times

When travelers go online to research and book their next trip, what kind of influence does advertising have? When are shoppers most likely to notice and better yet, remember ads? Our research conducted by... Read more

The New Norm in Global HR Competencies

2016-11-23 02:51:33 +0100 | Source: E Hospitality Times

PAST: The competency profile of professionals in Human Resources (HR) roles has always been a moving target, consider the various names the function has taken over the decades – staffing, personnel, human... Read more

Next-Generation Technologies Set the Stage for Hotel Revenue Growth

2016-11-07 09:43:57 +0100 | Source: E Hospitality Times

A Property Management System (PMS) serves as the lifeblood of any hotel, resort or other lodging property. It is the organization’s central nervous system. To the extent that it facilitates a bi-directional flow... Read more

Int’l travel remains positive despite headwinds; Outlook weakens heading into ’17

2016-11-07 09:41:22 +0100 | Source: E Hospitality Times

Recent interest among international travelers in the US as a destination seems to have materialized into actual trips, international inbound travel growth remained positive throughout the third quarter,... Read more

How Hospitality Can Heal Its Self-Inflicted Wound and Decrease OTA Dependency

2016-11-02 01:36:50 +0100 | Source: E Hospitality Times

May 16, 2016 by Max Starkov The year of 2016 will be the first in which OTA revenues in the U.S. will surpass revenues in hospitality. The OTA vs. (direct online channel) ratio will dip to 51:49,... Read more

Five Hotel Trends for 2016

2016-11-02 01:30:21 +0100 | Source: E Hospitality Times

by Harvey Chipkin /November 17, 2015 You just cant catch a break in the hospitality industry. Even at a time when hotel occupancy rates are soaring in many domestic markets, disruptive forces like the sharing economy,... Read more

How Loyalty Programs Will Work After Marriott-Starwood Deal

2016-10-31 02:04:52 +0100 | Source: E Hospitality Times

By ELAINE GLUSACOCT. 12, 2016 As executive vice president and chief marketing and commercial officer forMarriott International, Stephanie Linnartz oversees everything from technology to sales across the Marriott... Read more

Hospitality Industry Trends to Watch in 2016

2016-10-31 02:00:58 +0100 | Source: E Hospitality Times

Posted by Alex GaggioliDecember 11, 2015 Introduction Last week, we shared how you can prepare your hotel, hostel, bed and breakfast, or other accommodation for 2016. As a continuation of our new year series, we have... Read more

Luxury Hotel Digital Marketing: Checklist to Turning the Luxury Hotel Experience into Online Bookings

2016-10-31 01:56:52 +0100 | Source: E Hospitality Times

May 9, 2016 Jennifer Alberts Global luxury travel remains the fastest-growing of all the tourism and travel sectors, with luxury hotel chains experiencing significant worldwide growth in 2015 (Travel Market Report,... Read more