Latest Hotel Industry News

The Top 100 Club

2017-05-30 04:28:00 +0200 | Source: Other

Introducing the “Top 100 Club”

As well as serving our members, IAHGM strives to benefit the hospitality sector as a whole and rewarding outstanding industry talent is an important part of that. With this in mind we are in the process of creating an elite group of the world’s top 100 GMs and we will announce the first names in ....... Read more

Presidents Blog - March 2017 - A Proactive Approach to Profit Optimisation

2017-03-21 01:34:00 +0100 | Source: Other

As a GM I had a number of different assignments during my career and soon realised that one of the main reasons hotel companies bring in a new GM is to initiate change in order to achieve better results. Whether we like it or not, change is usually a good thing, even if it isn’t always easy... Read more

CEO’s Blog – March 2017 – Profit Optimisation

2017-03-15 05:29:00 +0100 | Source: Other

Profit Optimisation has been one of the most widely discussed topics amongst hoteliers for many years, with exec level staff under constant pressure to get it right. Yet many of the conventional ways of looking at the challenges still haven’t changed.

Profit Optimisation is the name given to the process involving a forensic review of all aspects of how a hotel is currently performing relative to its potential, and the resulting project plan incorporating recommendations, milestones, measurement criteria and expected financial outcomes. Read More...

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The Customer Service Conundrum

2016-10-19 01:00:00 +0200 | Source: Other

IAHGM Presidents Blog - October 2016

After near 40 years in the hotel industry, I have spent my life trying to please people and I believe I know a thing or two about it, primarily as a GM but also, since then, as a guest myself.

I have said it many times, the thing about being a hotel General Manager is that everyone thinks they know how to do your job better than you, and guests certainly fall into that category. Yet in reality, guests don’t know how difficult your job is...

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2016-10-10 00:16:00 +0200 | Source: Other

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IAHGM joins Hotelier's Great GM Debate 2016

2016-09-28 07:15:00 +0200 | Source: Other

The president and founder of The International Association of Hotel General Managers (IAHGM), Leon Larkin, is set to hear from GMs at the Hotelier Middle East: Great GM Debate in order to assist them in meeting their objectives.

Sponsoring the event for the first time, the IAHGM was founded in early 2016..

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